Our Story

Founded in 1995

By 1995 Neil Miller had worked in the Commissioning management sector of the construction industry for 14 years, and had been project commissioning manager on some of the UKs largest and most complex projects such as the CAA En Route Centre Southampton, MOD Whitehall Bunker project, Holborn Bars Prudential building in London, The LIFFE Stock Exchange and the Imperial War Museum Redevelopment amongst numerous other high profile projects.

Many of the frustrations encountered during these projects led Neil to believe that there was a need for a more client focused delivery role, with more professional staff. It was also important to avoid the conflict of interest so often apparent when the Clients commissioning management company also had a significant income stream from many of the mechanical contractors, where they would be performing traditional air and water balancing commissioning roles on other projects.

For these reasons Dome Consulting was founded by Neil Miller in 1995. Stephen Harvey joined the business later that year having spent many years working for both the Prudential property division and CML commissioning company.

Starting up

Some of the first major projects awarded to Dome were the Trocadero Sega World project in Piccadilly, constructed by Mace and owned by Burford group, Phase1 of the Treasury Building redevelopment by Bovis Lendlease and Stanhope PLC, and BZW in Canary wharf again with Mace. This was the start of a long and rewarding relationship with Stanhope, Lendlease and Mace which continues to this day.

It had always been apparent that the quality of O&M information available for both new and past developments was substandard and inadequate for operational purposes. It was of for this reason in 1995 that Neil and his team produced the very first electronic template for the production of O&M manuals by the contractors, which then in turn lead to the development of the first Dome O&M Software platform on the market which was marketed under the trademark ‘Domino’.

The Internet

When Microsoft launched Windows 98 which included Internet Explorer by default for the first time, Dome then launched the worlds first Internet based software product for both the production of O&Ms and for their use during the life of the building. This product was marketed as the Dome System and by the Millennium had become the best known and most used platform in the industry.

Dome Connect and iSnag

As the world of intelligent software developed exponentially, so did the Dome system, and the launch of Dome Connect in 2004 took the product to the next level. In 2010 Dome started working on a new product called iSnag, an app for the snagging and defect management on construction projects. iSnag is now in use on some of the world largest projects, in Australia, the Bahamas, the UAE and the UK.


Utilising our Dome Gravity platform which integrates iSnag with a more powerful Dome Connect, our clients can choose from a number of modular packages which work together and tailor a software solution for their specific requirments. Combining this with our years of experience, class leading services and great team - Dome are stronger than ever.

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